Refund Policy
Last updated: 1 August 2026
This Refund Policy applies to digital products sold by Care to Heal Ltd through this store.
Digital Downloads
Your PDF guide will be available immediately after purchase. By choosing immediate access at checkout, you understand that you will lose your 14-day right to cancel once access is provided. Change-of-mind refunds are not available after this point.
Your Statutory Rights
This Refund Policy does not affect your statutory rights. Under UK law, digital content must be of satisfactory quality, match its description and, where applicable, be fit for a particular purpose made known before purchase.
If you believe that the digital content does not meet these legal requirements, please email the address below with details so that the issue can be investigated and, where appropriate, resolved in accordance with your statutory rights.
Access Support
If you experience any difficulty accessing your purchase, please email:
Please include the email address used for your purchase and your Payhip receipt or order details.